Refund Policy

Last Updated: April 7, 2025 At Evergreen Care Services LLC, we strive for complete customer satisfaction. Please review our refund guidelines below:

1. Eligibility for Refunds

• Refunds are only applicable to the one-time first-month policy charge if requested within 14 days of payment.
• No refunds are offered after your policy has been transferred to GEICO (typically after 30 days).

2. How to Request a Refund

• Email info@evergreenllc.online with:

  Your policy number

  Reason for refund request

  Proof of payment (receipt/bank statement)

• We process approved refunds within 7–10 business days to your original payment method.

3. Non-Refundable Scenarios

❌ Claims filed or services rendered during the first month.

❌ Policies already transferred to GEICO.

4. Contact for Disputes

For questions or escalations, call (332) 265-2177 (Mon–Fri, 9AM–5PM EST).

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Key Features:

• Clear deadlines (14-day window)
• GEICO transfer exception noted
• Simple request process